In a significant ruling, District Consumer Complaints Redressal Forum has held HDFC bank responsible for unauthorised fund transfer in an internet banking transaction.
Consumers can easily file cases against e-tailers now.
Medical negligence arises when a medical professional deviates from reasonable standards of care, causing injury to the patient.
Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.
The District Consumer Redressal Forum (DCRF) here has imposed a fine of Rs 4,000 on a cellphone company for providing poor customer services after sales.
Forum president M G Rahatgaonkar and Member Jyoti Mandhale observed in their order that the complainant had not filed the complaint within the specified time frame (the case pertains to 2006) and hence it was being disposed off.
Customers can now WhatsApp their complaints on 9869691666 or dial 022-22886666 between 10 a.m. to 5.30 p.m. to register their complaints.
The grievance redressal mechanism of many big e-commerce players is not up to the mark as the number of complaints received by the National Consumer Helpline has risen sharply over the last four years, Consumer Affairs Secretary Rohit Kumar Singh said on Thursday. Addressing an event organised by the Public Affairs Forum of India (PAFI), Singh said the number of complaints registered on the National Consumer Helpline (NCH) has gone up to 90,000 in November compared to 40,000 in the same month last year. "Four years back, the number of complaints pertaining to e-commerce transactions was 8 per cent of the total complaints.
'Some cases do not get a single hearing for 6 to 8 months, while some have been pending for as long as 8 years.'
You can save Rs 35,000-Rs 50,000 in lawyer's fee at a district forum and several lakhs at the National Consumer Disputes Redressal Commission.
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The South West District Consumer Disputes Redressal Forum said that Tara Chand, a Delhi-based businessman, was entitled to three domestic trips instead of one as contended by Airtel since he had bought the connections in the names of three directors of his firm.
The order came on the complaint filed by the couple who had alleged that they found out about the cancellation of their flight scheduled for December 18, 2010 after reaching Heathrow Airport, UK as the airline did not inform them in advance about the same.
Suppose you had bought a television set that came with a one-year warranty. It breaks down two years after purchase. You can't react emotionally and say that such an expensive set should last for at least five-six years.
State real estate regulators are the best option for home-buyers when it comes to seeking relief. The cases are disposed much faster, and the individuals don't need to engage lawyers as the process is simpler, says Tinesh Bhasin.
Pending consumer dispute cases are at an all-time high.
The sources said that during the boarding, the male passenger behaved in an unruly manner and touched the female cabin crew member inappropriately.
Travel insurance policies do not generally cover adventurous or sporting activities such as bungee jumping, paragliding, mountain climbing, or white water rafting, which fall under hazardous activities.
The bank was rapped for not activating a debit card of a couple 'trapped in a foreign country'
Thomas Ninad's bank account was defrauded of Rs 14 lakh under mysterious circumstances.
A consumer wins a case against a financial company for selling him a car online, but not transferring the ownership in his name.
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